The BPM Council
Business Process Management
Education - Training - Certification


The BPM Council Privacy Policy


In the course of its work, the BPM Council (the Council), may collect personal information such as the name and address of an individual. The Council operates on the basis of a Privacy Policy and related procedures that guide its handling of the personal information it collects. This Policy and related procedures comply with current legislation.

1. Use of this Web site

The use of this Web site is subject to the following provisions. If you do not agree with these provisions, please discontinue the use of this Web site.

2. Information on this Web site

Information which includes all facts, data and other information, collectively the "Information" in the pages on this Council Web site is of a general nature, is intended only for informational purposes, is subject to change without notice and is not intended to be relied on by visitors as advice on any particular matter.

3. Accuracy of the Information on this Web site

The Information is believed to be accurate, complete and current when posted, but the Council cannot guarantee that it will remain accurate or complete or that it will be current at all times.

The Council is not responsible for direct, indirect, special or consequential damages, regardless of the cause, arising out the use of this Web site.

4. Accuracy of Information on Linked Web sites

The Council Web site contains links to other sites that may be of interest to our visitors. The Council has no control over the accuracy, completeness or relevance of the information on these sites and does not endorse the sites or their products or services.

4. Copying Information from this Web site

The information on the Council Web site may be used or copied provided that it is used or copied accurately, not taken out of context, and that the source of the information is clearly identified. The information may be used for commercial purposes only by a member of the Council. The Council is not responsible for the way in which the information may be used or copied.

Where applicable, information on this Web site is protected by the Council's copyright interests. The Council reserves the right to change, delete or add information at any time.

5. Accountability

The Council is accountable for all personal information in its control.

Any questions about the Council's handling of personal information should be directed to the Council offices.

Please see below for more information about how questions about the Council's handling of personal information should be dealt with.

6. How the Council Uses Personal Information

Identifying the Purpose of Personal Information. Before personal information is collected, the purpose for which it is to be used must be identified to the individual. The Council will not use personal information for any other purpose.

7. Consent. The Council does not collect personal information without an individual's consent. The Council makes every reasonable effort to make sure that an individual understands how her or his personal information will be used.

An individual can withdraw a consent that has been given for the use of personal information. The Council will explain what the consequences are of withdrawing consent. For example, withdrawing consent to use an individual's name and address may mean that the Council cannot send information requested by the individual.

8. Limits for Collecting, Using, Disclosing and Keeping Personal Information. The Council limits the amount and type of information collected to only the personal information that is required to accomplish the identified purpose. For example, if personal information is given to enable the Council to send a booklet and if the individual does not want the Council to keep personal information for the purpose of sending additional information, the personal information will only be used for sending the booklet and will then be deleted or destroyed. The Council does not use personal information for any other purpose without explaining to the individual the new use and obtaining a consent as provided under the Act.

The Council does not sell, share or trade any personal information with others.

The Council does not disclose individual personal information to others, except if required in the course of fulfilling the purpose for which it was collected. For example, if an individual has ordered a booklet, it may be necessary to provide a fulfilment supplier or the post office with delivery information relating to the individual requesting the booklet in order to process the request. Or, if an individual has given the Council personal information in respect of raising a question about a Member of the Council, it may be necessary, with the consent of the individual, to provide such information to the Member in order to consider the question raised.

8. Keeping Personal Information Accurate. The Council keeps personal information as accurate, complete, current and relevant as necessary for the identified purposes.

An individual may challenge the accuracy and completeness of the personal information handled by the Council and have such information amended. For this purpose, please contact the Council Privacy Officer.

9. Safeguarding Personal Information. The Council ensures that personal information is stored in electronic and physical files that are secure. Security measures include secure locks on filing cabinets and restricted access to computers.

"Cookies" are not attached to the Council Web site. A "cookie" is a piece of data that is stored on the hard drive of a computer that contains information about individuals. Other Web sites may contain "cookies" that accumulate information about individuals, such as the Web sites that an individual has visited.

10. Making Information Available about Privacy Policy and Procedures. The Council is open about its Privacy Policy and related procedures for handling personal information. The Council provides access to easy-to-understand information about the Privacy Policy and related procedures to individuals on the Council Web site and in written form. Any questions about the handling of personal information by the Council can be raised with the Council's Privacy Officer.

11. Access to Personal Information. At the written request of an individual, the Council will tell him or her what personal information the Council has about the individual, what it is being used for and to whom it has been disclosed. In circumstances provided by the Act, the Council may not be able to give an individual access to the personal information about her or him held by the Council, in which case the Council will explain the reason for this lack of access and, as provided by the Act, and the Council will report its inability to provide access to the Privacy Commissioner.

12. Questions. Any questions about the Council's handling of personal information should be directed to the Council's Privacy Officer.

13. Scope of the Council Privacy Policy

This Policy deals only with personal information handled by the Council. The Council is not responsible for the privacy policies or practices of other Web sites.

14. Notice of Change to the Council Privacy Policy

The Council reserves the right to change this Policy and will give notice of these changes on the Council Web site.


Contact The BPM Council at 888 447 7740 or email administration@bpmcouncil.org




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